Privacy Policy | KPN Healthcare Private Limited India

1. Overview & Scope

KPN Healthcare Private Limited ("KPN Healthcare", "we", "us", or "our"), incorporated in Gujarat, India, operates this website (kpnhealthcare.co.in and affiliated domains). We manufacture and supply vacuum blood collection consumables to registered clinical pathology laboratories, hospital procurement cells, medical colleges, and authorized distributors.

This Privacy Policy explains how we collect and process contact information submitted through clinical evaluation sample forms, quotation requests, and distributorship applications in compliance with the Information Technology Act, 2000 and Digital Personal Data Protection (DPDP) Act of India.

2. Information We Collect

Contact Identifiers: Name, professional title (Dr./Mr./Ms.), institutional affiliation (diagnostic laboratory, clinic, or hospital name).
Communication Details: Work email address, verified 10-digit mobile phone number, WhatsApp contact coordinates.
Commercial Specifications: Requested tube formulations (e.g. K3 EDTA, Clot Activator, Sodium Citrate 3.8% ESR), estimated monthly volume requirements, delivery pincode / territory.
Technical Browsing Data: Anonymized server logs, browser type, device resolution, and non-identifying telemetry used exclusively to maintain site performance and security.

3. Purpose of Data Processing

All collected information is used strictly for legitimate commercial and regulatory purposes:

Fulfilling clinical sample evaluation pack requests and dispatching test tube racks.
Issuing formal institutional price quotations, tax invoices, and Batch Certificates of Analysis (CoA).
Reviewing territorial authorization for regional surgical and laboratory consumables distributors.
Maintaining mandatory regulatory records of batch traceability and dispatch logs as required under Indian medical device manufacturing guidelines.

4. Zero Third-Party Data Selling

KPN Healthcare operates as an ethical B2B manufacturer. We never sell, lease, or monetize client or practitioner contact data to third-party marketing brokers. Data is shared solely with certified courier logistics partners (for sample/order delivery) and legal or statutory authorities where required by Indian law.

5. Data Storage & Security Measures

We implement standard SSL/TLS encryption for all website communications. Form transmissions and sample dispatch logs are stored on access-restricted infrastructure. Inquiries transmitted via WhatsApp or official email are protected under corporate authorization protocols.

6. Contacting the Compliance Officer

For privacy inquiries, data deletion requests, or formal communications, contact our regulatory desk: